Have a question? We're here to help!

Feel free e-mail us at contact@autooneled.com or message us on Facebook. Our support team will respond within 24 hours on business days.

Shipping Fee

Free shipping worldwide

Shipping Service

We cooperate with local UPS, USPS or FedEx shipping services to ensure safe and fast delivery of light bulbs.

Shipping Types

United States

All orders placed will ship 1-2 days, if all items are in stock.

  • USPS (3-7 business days from dispatch)
  • UPS (5-8 business days from dispatch)
  • FedEx (5-8 business days from dispatch)

Canada

All orders placed will ship 1-2 days, if all items are in stock.

  • Ubi (7-15 business days from dispatch)

Other Countries

All orders placed will ship 1-2 days, if all items are in stock.

  • Ubi (20-30 business days from dispatch)

 

Shipping & Order Confirmations

You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped.

Tracking numbers will be provided when available.

Delay In Receiving Parcels

Affected by covid-19, there will be some delay on the delivery.

Due to the holidays, the logistics in some areas will be affected, please wait patiently for 3-5 days for the logistics track update. if the parcel logistics track is not updated for more than 5 days, please contact us in time.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly.

We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order.

Note

If you decide to cancel your order or change your shipping address, please write to us at contact@autooneled.com as soon as you place your order. We will do our best to make the change.

However, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late for our team to cancel your order, you can return your order to us once you've received it.

For more information on how to return your order. The only thing we can do is wait to see if the package gets returned back to us.

         1. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

         2. If the address for the shipment was entered incorrectly and returned back to us, the customer assumes all responsibilities for the cost of return.

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